To view results by names, you will need to make a request to Wevox Client Support. Please allow plenty of time for your request to be processed.
Services that can perform this operation: Wevox Engagement
Who can do this: Owner
What this operation can do:
By default, results are shown anonymously, but it is possible to view results with names. If your company wishes to do this, please contact Wevox Client Support using this article as a reference, as you will need to follow the procedure.
Overview
Wevox allows companies that have switched to "by name operation" prior to survey delivery to view results using names, as shown in the image below.
Please read this article before you consider viewing the results by name.
Please be assured that even if you choose to use by name, not everyone can view the results, unless you are authorized to view the results under your real name separately from the normal viewing privileges.
The following steps will occur roughly at the start of the operation. For details, please refer to the flow of procedures at the bottom of this article.
Apply from the chat on the right side of the administration screen.
2. Wevox will send you a consent e-mail, to which you will reply. You will need to confirm with some important points. Once we receive your reply, we will make the necessary settings for you.
3. Apply to Wevox for who and what groups are eligible to view by name results. Please refer to this FAQ page and contact us.
Important points for viewing results by names
Clarify your purpose
It is important to understand that real name information places a psychological burden on respondents. If you obtain real-name information from employees without a purpose, you may ask, "Why is there a need to use their names?" and may hesitate to answer the question. Use the following as a reference to clarify the purpose of the information.
Use for a more concrete understanding of the situation.
By checking the condition of each individual, it is possible to take more specific actions. However, there is a high possibility that there will be resistance to direct conversation from a supervisor or other person with whom you have a close relationship, so think carefully about who to take action from and design it accordingly.
Conversation with each member in a 1-on-1 meeting, etc.
Based on the results of the engagement score, try to understand the situation of each individual target, and use each key driver and sub-item as a topic for dialogue.
Important points to keep in mind when setting up
In order for employees to feel comfortable responding to the survey, it is essential that you inform your employees that you are looking at their individual results.
Due to the above notification, you will not be able to see the results of surveys that have already been distributed in the past under real names. Please note that you will only be able to view the results of surveys that have been delivered after the notification.
You can set up your survey after registering as a member or a group. Please register in advance to ensure smooth setup.
It takes a certain amount of time (about several business days) to set up. Please be aware of this in advance and allow plenty of time for your request.
If you want to remove the permission to browse by real name, please contact our support team. (Please note that this is not an automatic deletion, so once you have been granted the permission, you will continue to be able to view the site unless you request us to remove it.)
Types of access permission by names and differences in the way they are viewed
You need to specify individually, "To whom (which members) can see which group (or all)?" must be specified individually. The combination is as follows.
Please refer to "How to view individual results" for the operation when viewing.
▼Types
1: Authorization to view the results of all registrants with their names (All Individuals access permission)
All results of all registrants can be viewed without exception. This permission is often granted to those who are in charge of taking care of all registrants. Once you request this permission, you will automatically be able to view the results of new registrants.
This is a very sensitive, so please use discretion when granting it.
2: Authorization to view the results of a specific group registrant under the registrant's real name ( Individual group access permission)
This permission is limited to a specific group, and allows the results of everyone registered in that group to be viewed. Only the results of new members who have been added to the group will automatically be viewable.
How to view
The way you view the results depends on the combination of the member permissions and the type of results you have set above. Please refer to "How to View Individual Results" for details.
▼ Supplemental information: Viewable range of results
1: About specific group
If the group in question ("Section A") has sub groups (Section a and Section b), it is possible to view the results of members registered in Section a and Section b as registered members of Section A. However, please note that it is not possible to view results for "Section a" and "Section b" separately.
(The results will only be displayed as a list of members belonging to Section A.)
If you wish to view the results of "Section a" and "Section b" separately, you will need to make a separate request for each.
2: Viewing period
Survey results will be viewable only after you have notified us of the operation using your real name. Please note that it is not possible to make retroactive settings.
Flow
To change the settings, you will need to work with Wevox Client Support. Please allow at least several business days to complete the configuration.
▼Supplementary information: Regarding (2) above, please note the following
Please specify "to whom (which members)" and "which group members (or all registered members)" you wish to grant access permission for individual results. If you wish to grant access permission for a specific group to a person other than the owner, you will need to grant viewing privileges for that group result in advance, so please set this up at your company.
If you grant permission to view the results of any group under the group's real name, the group and its subordinate groups can be viewed under the group's real name.
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(Example)
Wevox grants permission to Taro to browse individual results of "Sales Department/International Sales Section 1, Administration Department, Human Resource Development Planning Division
Atrae Grant permission to Taro to browse individual results of "Administration Department
※The designation of "who (member)" is either the registrant's name or e-mail address.
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▼ Supplementary information: in case you want to grant additional authorization at a later date
Please check in advance that the authorization is not beyond the scope of what is known to everyone.
2. If the scope of authorization is in line with the "Terms of Use", please contact us via chat or e-mail to let us know who is authorized and the scope of authorization.
3. If there are any discrepancies between the content of the notification and the content of the notice, please contact us with a proposal for updating the text of the notification, along with the information described in section 2. Please also remember to inform everyone and obtain their consent at the same time.