At Whale, we believe trust is the foundation for effective knowledge sharing. Our Trust Center is your transparent window into how we safeguard your data, uphold privacy, and maintain the highest standards of infrastructure integrity.—designed to provide complete clarity, confidence, and accountability.
What You’ll Find in the Trust Center
Security Standards & Certifications: Learn about our ongoing efforts—such as preparations toward SOC2 compliance—to safeguard your data and privacy.
Privacy Practices & Data Handling: We outline how we collect, use, store, and share data, including legal frameworks governing processing (e.g., for EU/UK users), retention policies, and your rights like access, correction, or deletion.
Transparency & Accountability: The Trust Center reflects our values of integrity and openness, detailing how we design our infrastructure to be secure, ethical, and inclusive.
Why the Trust Center Matters
Whale isn’t just about streamlining procedures and knowledge—it’s about doing so in a way that’s secure, ethical, and accountable. The Trust Center gives teams confidence that they’re working with a platform that prioritizes integrity, not just functionality.
Suggested Structure for Your Knowledge Base
Section Title | Content Overview |
Introduction | Overview of the Trust Center and its importance to users and customers. |
Security & Compliance | Details on SOC2 status, security protocols, encryption methods, and regular audits. |
Privacy & Data Rights | Summary of privacy policies, legal bases for data processing, and user rights in EU/UK. |
Transparency & Ethical Governance | How Whale ensures accountability and aligns with user trust and values. |
Updates & Resources | Links to policy updates, Trust Center pages, and support for questions or concerns. |