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Step Recorder vs Screen Recorder

Updated this week

🔢 Step Recorder

How it works:
Automatically captures each click, keystroke, or form entry and converts it into step-by-step instructions with screenshots. Often adds arrows, highlights, and sometimes even text annotations automatically.

Best used when:

  • You want structured, repeatable SOPs: The audience needs a clear “follow these exact steps” guide.

  • Your process is software-focused: Web apps, CRMs, internal tools—especially when the user interface might be updated frequently.

  • The user might follow without supervision: the step recorder produces a scannable, visual document that’s easy to skim.

✅ Pros:

  • Editable after capture.

  • Easy to maintain.

  • Can export to docs, PDFs, or embed in LMS/knowledge bases.

  • Text + visuals = searchable, accessible documentation.

❌ Cons:

  • Less immersive or engaging for complex decision-making.

  • Limited for processes that involve non-digital tasks or nuanced interactions.

  • May feel “dry” for training purposes.

Typical examples:

  • Onboarding new employees into Salesforce or HubSpot

  • Setting up an internal software workflow

  • Repetitive data-entry processes

▶️ Screen Recorder

How it works:
Records video of your screen and optionally your audio. Shows exactly what you do in real time.

Best used when:

  • You want context, nuance, or explanation: Great for showing why you’re doing something, not just how.

  • Processes involve judgment calls or complex decision-making: e.g., “Decide which client to prioritize” or “Interpret these results before proceeding.”

  • You’re training people rather than documenting for reference: Video feels more personal and engaging.

  • Non-linear or exploratory processes: Some processes aren’t strictly step-by-step, or the steps vary depending on context.

✅ Pros:

  • Engaging, easy to watch.

  • Captures real-time interaction and context.

  • Good for training sessions and asynchronous onboarding.

❌ Cons:

  • Longer to update or edit

  • It can be overwhelming if used for very long SOPs.

Typical examples:

  • Product demos or walkthroughs

  • Customer support training

Quick Decision Guide

Criteria

Step Recorder

Screen Recorder

Purpose

Referenceable SOP, repeatable steps

Training, context, explanation

Audience

Needs text + visuals

Learners who need to see and hear

Complexity

Linear, repeatable, digital

Non-linear, judgment-heavy, multi-system

Update frequency

High – easy to maintain

Harder to update

Output

Text + annotated screenshots

Video with narration

Engagement

Medium

High


💡 Rule of thumb:

  • Use Step Recording for “do this exact thing” tasks.

  • Use Video Recording when showing “this is how and why we do it.”

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