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What ID Documents Can I Use to Verify My Account?

See which ID documents are accepted by country for account verification. Includes tips, regional rules, and how to avoid delays.

Freddy avatar
Written by Freddy
Updated over a month ago

Below is a country-by-country guide showing which documents are accepted for verification.


🇩🇪 Germany

You can use any of the following:

  • National ID (Personalausweis)

  • Temporary ID

  • Replacement ID Card

  • Passport or Temporary Passport

  • Driver’s License

  • Residence Permit or Residence Card


🇫🇮 Finland

You may submit:

  • National ID

  • Driver’s License

  • Passport

  • Euteller or Brite Verification (accepted if name, address, and date of birth match the account)

Note: Small mismatches like typos or missing house numbers may cause verification failure.


🇨🇦 Canada

Accepted documents include:

  • National ID

  • Passport

  • Driver’s or Operator’s License

  • British Columbia Services Card

  • Quebec Probationary License

  • Ontario Photo Card

  • Certificate of Indian Status (issued post-2019)

Ontario-Specific IDs:

  • Passport

  • Driver’s License

  • NEXUS or Global Entry Card

  • Permanent Resident Card

  • Canadian Citizenship Card (issued before 2012)

  • Secure Certificate of Indian Status

  • Ontario Photo ID Card

Note: Health cards are not accepted for verification.


🇳🇿 New Zealand

You may use:

  • Passport

  • Full Driver’s License

  • Learner Driver’s License


🇲🇹 Malta

The following are accepted:

  • Driver’s License

  • Passport

  • National ID Card

  • Residence Card


🇸🇪 Sweden

You can submit:

  • Driver’s License

  • Passport

  • National ID Card


🇳🇴 Norway

Accepted documents:

  • National ID Card

  • Passport (valid even without a signature on the photo page)


Tips for Fast and Smooth Verification

To help speed up the process and avoid rejections:

  • Upload clear, high-resolution colour copies.

  • Ensure all four corners of the document are visible.

  • Document must be valid and not expired.

  • Name, photo, and date of birth must match your account.

  • Avoid cropping, editing, or blurring the image


Still Not Sure Which Document to Use?

Our Customer Support Team is available 24/7 to assist with:

  • Document type questions

  • Upload problems

  • Manual submission steps (if needed)

Contact Support

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