Understanding how withdrawals impact bonus funds, as well as the rules surrounding special withdrawal cases, is crucial for effective account management.
Withdrawing Real versus Bonus Money
When you want to withdraw funds from your account, it is important to note that:
Real Money Withdrawals:
Your real money balance is withdrawable and will be processed after review by the relevant department. However, withdrawing real money will result in the forfeiture of any bonus money in your account.
Bonus Money Forfeiture:
Bonus money is typically non-sticky, meaning it can be cancelled. If there is a combination of real and bonus money in your account, gameplay will first use real money to preserve bonus-specific wagering requirements. Should you decide to withdraw, any remaining bonus funds will be forfeited. Additionally, bonus funds are tied to a 35x wagering requirement, meaning you must wager 35 times the bonus amount before it becomes withdrawable. Note that only bets made using bonus money count toward fulfilling wagering requirements.
Impact on Wagering Requirements
Bonus funds in your account are subject to wagering requirements. Here’s how withdrawals affect this process: Additionally, winnings derived from free spins are subject to the same 35x wagering requirement. You can track your progress toward these requirements in the 'Bonuses' section under 'My Profile' in your account, ensuring you stay informed about eligibility for withdrawals.
If you win a significant amount with your real money and choose to withdraw, you will forgo any bonus funds and the associated wagering requirements.
If you lose your real money, gameplay switches to bonus money, at which point you can work on fulfilling wagering requirements. Once completed, any bonus funds will convert into real money.
Exceptions for Withdrawing Without Wagering
In rare, clearly defined circumstances, allows withdrawals without meeting the standard wagering requirement for deposited funds. Here’s what you should know:
General Rule:
Normally, funds must be wagered at least once before withdrawal. This ensures compliance with terms and conditions.
Exceptional Circumstances:
Exceptions may apply if there are documented, extenuating issues affecting your initial ability to wager. These cases are considered on a one-time-only basis. Future deposits would still require wagering before withdrawal.
Verification Requirements:
Ensure all account details and location verifications are up-to-date to avoid delays when requesting exceptional withdrawals. - Sports and Casino Bonuses: Withdrawing from your casino account typically forfeits any active Sports bonus money. It is advisable to strategize withdrawals carefully to avoid losing unused bonus funds. - 1x Wagering Requirement for Regular Deposits: Deposits without bonus promotions require a single wager (1x) before becoming eligible for withdrawal.
Balance Boosters:
When a deposit is matched under a promotion like Balance Boosters, the deposit and the matched amount become bonus money. These funds are subject to the 35x wagering requirement, which must be fulfilled for withdrawals.
Summary
To withdraw funds from your account effectively:
Be aware that withdrawing real money forfeits bonus funds.
Understand that real money is used first during gameplay; bonus funds remain subject to wagering requirements.3. Monitor your progress toward fulfilling wagering requirements by checking the 'Bonuses' section under 'My Profile' in your account.
In unique cases, contact support to request an exception for non-wagered withdrawals, provided valid reasons and documentation are available.
By adhering to these guidelines, you can manage your withdrawals and bonus funds efficiently.