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How Can I Manage My Communication Preferences?

Learn how to manage your casino communication preferences including email, SMS, and bonus alerts. Stay informed or opt out anytime.

Freddy avatar
Written by Freddy
Updated over 2 weeks ago

Easily update your email, SMS, and marketing consents to control what types of messages you receive from your online casino account.


What Communication Preferences Can I Control?

You can choose which types of communications you’d like to receive and how you receive them. This includes:

  • Email promotions and offers

  • SMS bonus alerts

  • Account and security notifications

  • Transaction confirmations (e.g. deposits, withdrawals)

  • Optional phone or direct mail updates

Note: Transactional and security-related communications may still be sent for regulatory and safety purposes.


How to Update Your Preferences

To manage your communication consents:

  1. Log in to your casino account

  2. Go to My Account > My Profile

  3. Scroll to Marketing Consents

  4. Use the toggles to enable or disable:

    • SMS

    • Email

    • Phone

    • Direct Mail

  5. Changes are saved automatically and apply instantly


Why You Might Want to Stay Subscribed

Staying opted-in helps you:

  • Receive exclusive bonuses and tailored promotions

  • Get alerts about limited-time rewards

  • Receive confirmation of deposits or withdrawals

  • Be notified of important security updates

These communications are designed to support your gaming experience—not spam your inbox.


Is My Information Safe?

Yes. Your data privacy is a top priority.

  • No third-party sharing of your contact details

  • Full control over what you receive and how

  • 100% GDPR-compliant data handling practices

  • You can change or revoke your preferences at any time


Need Help Updating Your Settings?

If you're unable to access your account or need assistance:

We're here to ensure you’re always in control of your communication experience.

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