Can I Deposit or Withdraw Using Another Person’s Account?

No — all payment methods must be owned and registered in your name.
Using someone else’s card, e-wallet, or bank account is strictly prohibited for deposits and withdrawals.

Why You Must Use Your Own Payment Method?

To protect your funds and stay compliant with global regulations, all casinos operating under licensed jurisdictions require that:

The name on the payment method matches the name on your casino account
Only personal bank accounts, cards, and wallets are used for transactions

This is essential for:

Security – Preventing fraud and unauthorized access
Regulatory Compliance – Meeting anti-money laundering (AML) obligations
Account Integrity – Ensuring fair play and full account ownership

What Happens If You Use Someone Else’s Account?

Scenario	Outcome
Deposit from a third-party card/account	May be reversed or flagged for review
Withdrawal to a third-party payment method	Will be blocked or declined
Repeated use of non-personal methods	Could lead to account suspension or closure
Incomplete or failed identity verification	Funds may be held or returned to the original source

If your transaction is flagged, our Payments or Risk Team may contact you for clarification and request documents such as:

Government-issued ID (yours and the cardholder’s)
Proof of ownership or authorization
A signed letter from the cardholder (if applicable)

Note: Approval is not guaranteed. In most cases, the funds will be refunded to the original payment source.

Already Used a Third-Party Payment Method?

If you’ve made a deposit or withdrawal request using someone else’s account, please:

Stop future use of that method immediately
Contact Live Chat or email support@wheelz.com
Follow any instructions to verify your payment method or request a refund

Approved Payment Methods (Must Be In Your Name)

Make sure all your payment options are:

Bank accounts
Credit/debit cards
E-wallets (e.g., Skrill, Neteller, MuchBetter)
Mobile wallets (e.g., Apple Pay, Google Pay)

All details must match your registered name on your casino account.

Pro Tip for Smooth Withdrawals

Always verify your payment methods in advance
Don’t share your login or payment details with anyone
If you're having issues with your own banking service, contact support first—never use someone else’s method

Need Help?

If you're unsure about which payment method to use or need to fix a third-party issue: