Understanding Wagering Requirements
Wagering requirements determine when your Bonus Money is converted into Real Money, which can then be withdrawn. Most bonuses—including those from free spins or reloads—are subject to a 35x wagering requirement, unless otherwise stated in the promotion’s terms.
What Is Bonus Money?
Bonus Money includes:
Winnings from free spins
Deposit match or reload bonuses
Other promotional cash bonuses
Your account displays two balances:
Real Money: Funds you deposited or won that are available to withdraw
Bonus Money: Promotional funds that must meet wagering requirements before becoming withdrawable
When both balances exist, Real Money is always used first for bets.
Why Isn’t My Wagering Progress Increasing?
There are a few common reasons:
You're Playing Games That Don't Contribute to Wagering
Not all games contribute equally—or at all—to wagering progress
Wagering Contribution Rates:
Game Type | Contribution |
Most Casino Slots | 100% |
Specific slots (listed below) | 0% |
Live Casino & Table Games | 50% |
Video Poker | 0% |
Slots That Do Not Count Toward Wagering (0%):
Dead or Alive 1 & 2
Bloodsuckers
Lil Devil
The Wish Master
Jack Hammer 2
Beautiful Bones
Street Fighter II
Hellcatraz
Royal Mint
Book of 99
1429 Uncharted Seas
Steam Tower
Viking Runecraft
(and several others—check the Bonus Terms for the full list)
If you're playing any of these slots or restricted games, your wagering will not decrease.
You're Trying to Play Restricted Bonus Games
Some games are excluded entirely from Bonus Money use. If you attempt to open or wager on one, you’ll receive an error message.
You're Betting with Real Money
Wagering is only tracked when you're spending Bonus Money. If your Real Money balance is being used, wagering progress won’t move.
Tip: Wait until your Real Money is low or depleted before expecting Bonus Money wagering to progress.
What to Do If Wagering Still Doesn’t Progress
Confirm that you're using Bonus Money
Check that the game contributes to wagering
Review your wagering balance in My Account
Avoid excluded games (a warning will be shown if blocked)
Still not sure? Contact our team and we’ll be happy to review it for you.
Need Help?
Our Support Team is available 24/7 to assist with any bonus or wagering queries:
Live Chat
Email: support@wheelz.com