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What happens if I miss a payment?

Ray Yanni avatar
Written by Ray Yanni
Updated over a month ago

If your default payment method fails on your renewal date, we will attempt to charge any additional payment methods you have provided. We will also send periodic reminders to prompt payment.

If the overdue balance remains unresolved, you can manually make a payment through the portal.

How to Make a Payment:

  1. Log into the Whim Portal.

  2. Once logged in, click the Past Due button in the top right corner.

  3. Follow the prompts to pay your overdue balance and resolve your account.


​Whim values communication
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We recognize that financial situations can change unexpectedly, and we are committed to being flexible. If you are experiencing difficulties, we encourage you to reach out to us. By understanding your circumstances, we can work together to explore the best possible solutions and ensure you receive the assistance you need.
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