All content in Wistia must be uploaded to a folder. Folders work just like folders on your computer — they’re great for organizing and managing your stuff.

To create a new folder, click “Add” from the Content Library. Then, select “Folder” in the dropdown menu.

(You can also create a folder after you’ve selected media to upload.)

Once you are in your new folder, you can update the title by clicking directly on the default title.

Now we’re ready to upload media.

On the Content Library page, click “Add” and then select “Upload.”

Select a file from your computer to upload. Then, select a folder, or click “Create new folder.”

Once selected, click “Upload 1 media.”

From a folder page, there are various ways to upload. One option is to click the “Add” dropdown menu, then select "Upload."

From here, choose the file you’d like to upload.

Other uploading options include:

Once a file has been chosen, the progress bar displays where you are in the uploading process.

Feel free to leave your folder while your uploads are in progress and go about your business in Wistia. Upload progress will be tracked in the Activity Tray in the top right menu and will show upload percentages of your files that are in progress. This tray will also indicate whether the upload is complete or if it has failed.

Once your media is uploaded, it’s time to customize.

Wistia accepts all kinds of file types. You can check out the full list here. This page also includes some helpful tips for encoding (or what we call exporting) your media prior to upload to make the process super smooth.

But just for kicks, our recommended upload settings for video are:

And for audio: