All content in Wistia must be uploaded to a folder. Folders work just like folders on your computer — they’re great for organizing and managing your stuff.

To create a new folder, click "Folder" from your account's home page and fill in the details in the modal.

You can also select "Add" from the Content Library. Then, select “Folder” in the dropdown menu.

(You can also create a folder after you’ve selected media to upload.)

You can also update the title of a folder by clicking directly on it after you create it.

Now we’re ready to upload media.

You can upload media from any page in your account by clicking "Create" and then "Upload."

There are also more ways to upload content from your home page, Content Library, and more.

From your account's home page, open up the "Upload" dropdown menu and select "Upload."

Choose the file from your computer, then select the appropriate library for it (My Library or Shared Library).

From here, select the folder you'd like to add it to (or create a new one).

Then, click to upload your media.

On the Content Library page, click “Add” and then select “Upload.”

Select a file from your computer to upload. Then, select a folder, or create a new one.

Once selected, click to upload your media.

From a folder page, there are various ways to upload. One option is to click the “Add” dropdown menu, then select "Upload."

From here, choose the file you’d like to upload.

Other uploading options include:

Once a file has been chosen, the progress bar displays where you are in the uploading process.

Upload progress will be tracked in the Activity Tray in the top right menu and will show upload percentages of your files that are in progress. This tray will also indicate whether the upload is complete or if it has failed.

Once your media is uploaded, it’s time to customize.

Wistia accepts all kinds of file types. You can check out the full list here. This page also includes some helpful tips for encoding (or what we call exporting) your media prior to upload to make the process super smooth.

Our recommended upload settings for video are:

And for audio: