With WorkBright’s I-9, we have carefully crafted field validation around key areas of Section 1 & Section 2 to reduce errors, ensure compliance, and increase throughput. Some of the more simple validations include character counting for fields such as phone numbers and social security numbers. However, some of the more complex validations incorporate key aspects of Sections 1 and 2, which makes it imperative that when making corrections, we receive a new submission.
For example, we have validation to ensure the name of the person submitting and the name of the authorized representative are not the same. So in this instance, if an employee were updating their name (Section 1), we would need to rerun the authorized representative to make sure that the name of the signature (Section 2) did not match. This is a compliance protection for your I-9s.
In addition to validation, there are many compliance aspects that would require a resubmission of Section 2. For example, if they were updating their citizenship status (Section 1), then that would present to them a different set of acceptable documents from List A, B, or C (Section 2), and that information would need to be reverified.
One additional legal factor at play is that the Authorized Representative in Section 2 is certifying that “... (2) the above-listed document appears to be genuine and to relate to the employee named”...” so if the employee is changing information in Section 1 that the Authorized Representative reviewed and signed off on then that would be out of compliance.
While in other platforms it may seem overly burdensome for employees to resubmit documents for some of the most basic errors, WorkBright’s process can be completed in under 10 minutes and leverages OCR technology to input key data for Section 2, reducing the burden of data entry for employees. Additionally, with our platform, the employee elects anyone within a 15-foot geofence, meaning they can easily find someone in their home or surrounding area, making the resubmission of this data as easy as possible for employees.
The combination of compliance workflows, validation to reduce errors, and ease of access for employees is the reason we feel confident this is the best workflow for corrective action on Form I-9 errors.