🧭 Woveo Onboarding Guide: Transaction & Contribution Monitoring

🎯 Purpose of this Guide

At Woveo, we believe that visibility, transparency, and access to your financial activity helps you plan, predict, and succeed in your financial goals.

💼 1. Viewing Personal Transactions from Your Wallet

Tracking your personal activity is simple and convenient.

Steps:

1. Open your Woveo Wallet.

2. Tap Recent Transactions.

3. Select “See All” for a detailed list of your latest activity, including:

• Group contributions

• Wallet deposits and withdrawals

• Loan payments and disbursements

This gives you a full picture of your individual financial activity on Woveo.

👥 2. Viewing Group-Level Transactions

You can also monitor transactions and contributions within your group, keeping you informed and engaged in your community’s financial success.

Accessing Group Transaction History:

There are two main paths to your group:

• Navigate through your Community Page

• Go directly from the Groups section on your Woveo homepage

Once in the group:

1. Scroll through your Group Details.

2. Tap on Transaction History.

What You’ll See:

• Your individual contributions per round

• Group-level summary of all contributions

• Transaction statuses for each member and each round

Understanding Transaction Statuses

⚠️ 4. Common Issues with Missed Payments

If your payment or contribution fails, it’s likely due to one of these reasons:

1. Non-sufficient funds in your linked bank account.

2. Banking connection disruptions or outdated bank info.

✅ Pro Tip:

Always ensure your linked bank account is current and correct. This ensures your contributions, deposits, and payouts are processed without delay.

💳 5. Catching Up on Missed Payments

If you’ve missed a contribution, don’t worry — we’ve got flexible options:

• Pay by Wallet: Use your Woveo Wallet balance.

• Pay by E-transfer: Send payment to pay@woveo.com.

Stay consistent and stay connected to your group.

🧭 Overview

Woveo is designed to provide you with complete visibility into your financial activity — whether that’s wallet deposits, group contributions, or loan repayments. This guide will walk you through how to view, understand, and manage your transaction and contribution history across the platform.

💼 Viewing Your Personal Transactions

Your Woveo Wallet is the first stop for reviewing your own transaction activity.

To view your transactions:

1. Open the Woveo app.

2. Navigate to your Woveo Wallet.

3. Tap Recent Transactions.

4. Select See All to view a full list of your:

• Wallet deposits & withdrawals

• Group contributions

• Loan disbursements and repayments

💡 Tip: This section helps you track your personal financial flow, all in one place.

👥 Viewing Group-Level Transactions

You can also view transaction details specific to any group you belong to.

To access your group transactions:

1. From your Woveo Homepage, tap:

• Your Community > Select your Group

OR

• Go directly to the Groups tab and choose the group

2. Scroll to the Group Details section.

3. Tap Transaction History.

What you’ll see:

• Your contributions per round

• Group-level summaries with all member statuses

⚠️ Common Issues That Can Affect Transactions

If a payment fails or a contribution is missed, it may be due to:

1. Non-sufficient funds in your linked bank account

2. Banking connection error (e.g., outdated or broken link)

✅ To avoid these issues, make sure your linked banking information is always up to date.

💳 Catching Up on Missed Contributions

If you’ve missed a contribution, there are two simple ways to catch up:

• Pay by Wallet (within the app)

• E-Transfer to pay@woveo.com

Always reference your group name and round number in the e-transfer note to ensure proper tracking.

🎯 Why Monitoring Matters

By monitoring your transactions, you:

• Gain financial clarity over your activities

• Support your group’s transparency and success

• Stay aligned with your savings or credit goals

• Avoid disruptions that can affect the entire group

🛠️ Need Help?

If you’re having trouble viewing your transactions or believe there’s an error, please reach out to Woveo Support:

• In-app: Tap Help & Support

• Email: support@woveo.com

• Response time: 12–24 hours