🎯 Purpose of this Guide
At Woveo, we believe that visibility, transparency, and access to your financial activity helps you plan, predict, and succeed in your financial goals.
💼 1. Viewing Personal Transactions from Your Wallet
Tracking your personal activity is simple and convenient.
Steps:
1. Open your Woveo Wallet.
2. Tap Recent Transactions.
3. Select “See All” for a detailed list of your latest activity, including:
• Group contributions
• Wallet deposits and withdrawals
• Loan payments and disbursements
This gives you a full picture of your individual financial activity on Woveo.
👥 2. Viewing Group-Level Transactions
You can also monitor transactions and contributions within your group, keeping you informed and engaged in your community’s financial success.
Accessing Group Transaction History:
There are two main paths to your group:
• Navigate through your Community Page
• Go directly from the Groups section on your Woveo homepage
Once in the group:
1. Scroll through your Group Details.
2. Tap on Transaction History.
What You’ll See:
• Your individual contributions per round
• Group-level summary of all contributions
• Transaction statuses for each member and each round
Understanding Transaction Statuses
Status | Description |
🟢 Green | Successful payment/contribution |
🔴 Red | Failed payment |
⚪ Grey | Pending or in-progress transaction |
⚠️ 4. Common Issues with Missed Payments
If your payment or contribution fails, it’s likely due to one of these reasons:
1. Non-sufficient funds in your linked bank account.
2. Banking connection disruptions or outdated bank info.
✅ Pro Tip:
Always ensure your linked bank account is current and correct. This ensures your contributions, deposits, and payouts are processed without delay.
💳 5. Catching Up on Missed Payments
If you’ve missed a contribution, don’t worry — we’ve got flexible options:
• Pay by Wallet: Use your Woveo Wallet balance.
• Pay by E-transfer: Send payment to pay@woveo.com.
Stay consistent and stay connected to your group.
🧭 Overview
Woveo is designed to provide you with complete visibility into your financial activity — whether that’s wallet deposits, group contributions, or loan repayments. This guide will walk you through how to view, understand, and manage your transaction and contribution history across the platform.
💼 Viewing Your Personal Transactions
Your Woveo Wallet is the first stop for reviewing your own transaction activity.
To view your transactions:
1. Open the Woveo app.
2. Navigate to your Woveo Wallet.
3. Tap Recent Transactions.
4. Select See All to view a full list of your:
• Wallet deposits & withdrawals
• Group contributions
• Loan disbursements and repayments
💡 Tip: This section helps you track your personal financial flow, all in one place.
👥 Viewing Group-Level Transactions
You can also view transaction details specific to any group you belong to.
To access your group transactions:
1. From your Woveo Homepage, tap:
• Your Community > Select your Group
OR
• Go directly to the Groups tab and choose the group
2. Scroll to the Group Details section.
3. Tap Transaction History.
What you’ll see:
• Your contributions per round
• Group-level summaries with all member statuses
⚠️ Common Issues That Can Affect Transactions
If a payment fails or a contribution is missed, it may be due to:
1. Non-sufficient funds in your linked bank account
2. Banking connection error (e.g., outdated or broken link)
✅ To avoid these issues, make sure your linked banking information is always up to date.
💳 Catching Up on Missed Contributions
If you’ve missed a contribution, there are two simple ways to catch up:
• Pay by Wallet (within the app)
• E-Transfer to pay@woveo.com
Always reference your group name and round number in the e-transfer note to ensure proper tracking.
🎯 Why Monitoring Matters
By monitoring your transactions, you:
• Gain financial clarity over your activities
• Support your group’s transparency and success
• Stay aligned with your savings or credit goals
• Avoid disruptions that can affect the entire group
🛠️ Need Help?
If you’re having trouble viewing your transactions or believe there’s an error, please reach out to Woveo Support:
• In-app: Tap Help & Support
• Email: support@woveo.com
• Response time: 12–24 hours