This is your distilled, step-by-step action plan to gain access to the Woveo app.
Important Note on Procedure and Risk
The process of switching your app store country is managed by Apple and Google and may require compliance steps that impact your existing digital library, subscriptions, or account services.
Content Risk: Changing regions may cause you to temporarily or permanently lose access to specific applications, media, or purchased content tied to your original country.
Woveo is Here to Help: While Woveo cannot manage your external Apple or Google accounts, we provide these steps to help ensure you can access our Canadian application.
Mandatory Woveo Platform Compliance and Verification
This is the most critical component of the process. Successfully downloading the Woveo app from the Canadian store is the first step, but you must meet the following mandatory regulatory and compliance requirements to successfully register and use the Woveo platform:
Residency Commitment: You must currently be a resident of Canada or demonstrate a clear, documented intention to migrate to Canada.
Canadian Financial Institution Requirement: Woveo strictly requires bank connections with accounts legally registered with Canadian Financial Institutions (FIs) for all platform financial services.
Verification Documentation: For identity verification purposes, Woveo is able to accept international passports.
Case-by-Case Verification: All candidate and applicant verifications are completed on a case-by-case basis. Please rely purely on the advice and support for compliance given by your designated Woveo contact directly.
VPN Requirement for Android and iOS
To ensure a smooth transition, especially for Android users, downloading and connecting to a Virtual Private Network (VPN) set to a Canadian server is essential. You must connect to the VPN before initiating the store change process.
Comprehensive Guide: Changing Your Google Play Store (Android) Region to Canada
Prerequisites Confirmation: Your Checklist
Before starting the technical change, you must confirm the following commitments and conditions :
90-Day Lock Commitment: You understand and commit to the mandatory 90-day waiting period. Once changed, your account will be locked to the Canadian region for three months.
Family Group Exclusion: You are not a member of a Google Family Group (if you are, you must leave it first).
Canadian IP Address: You have ensured your device's IP address registers as Canadian (VPN connected and active).
Step-by-Step Procedure via Android Device
Clear Data: Go to Device Settings > Apps > Google Play Store > Storage & cache > Clear Cache and Clear Storage. (This forces the store to recognize your Canadian IP address.)
Open Play Store: Launch the Google Play Store application.
Access Profile: Tap the Profile Icon at the top right.
Navigate Settings: Select Settings > General > Account and device preferences.
Country and Profiles: Tap Country and profiles. The option to switch to the Canadian profile should now be visible.
Add Payment Method: Tap the country (Canada) and follow instructions to add a valid Canadian payment method. This validates the change and activates the 90-day lock period.
Update Latency: The Play Store profile update may take up to 48 hours to fully take effect.
Video Help
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Need Further Support? Contact Us
If you require assistance with your Woveo platform registration, compliance requirements, or have questions about using the Woveo app after successful download, please reach out to our support team directly.
Channel Contact Information
Phone - Call us for immediate assistance at 1-825-800-0995
Email - Send detailed inquiries to support@woveo.com
Online - Visit our Help Center for tutorials and frequently asked questions.
Physical Address: #2100 150, 9 Ave SW Calgary, AB T2P 1B4