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Group Collaboration Concern: Non-responsive Group Member(s). What should I do?
Group Collaboration Concern: Non-responsive Group Member(s). What should I do?
Anne Elbert avatar
Written by Anne Elbert
Updated over a week ago

Group Work Projects have been designed to encourage students to enhance their collaboration, communication, and teamwork skills while developing meaningful projects. We understand that the nature of each student’s needs is different. There are times when a student may plan to withdraw mid-course but fails to inform their group members of this decision, or they have simply become inactive without ever contacting their peers.

If you are unable to make contact with a group member after multiple attempts of reaching out, please complete the following actions:

Action 1: Report their non-contribution on the first page of the template provided for your report.

Action 2: Give a 0 to the non-contributor as their collaboration grade in all 4 categories.

Action 3: Report the non-contributor to Student Support via the chatbot ONLY if you’re left working alone and would like to be considered for regrouping or need an extension.

*Action Step 3 using the information below:

  1. Open the chatbot and type "Group collaboration concern"

  2. The chatbot will respond with a request for a detailed description and a list of items you'll need to provide:

    • Course name and session (e.g. 22/07 Financial Markets)

    • Group number

    • Name(s) of group member(s) with whom you are having collaboration concerns

    • The assignment you're working on (GWP 1, GWP2...)

    • Proof that you've attempted contact and to resolve the collaboration concern to no avail (e.g. screenshots of emails, messages, etc.)

  3. Once you have gathered the information, respond in the chatbot. Don't forget to attach your screenshots and extension request form (found in this Help Article) if you’re working alone.

Upon receipt of the required information, the Student Support Team will review and get back to you with the next steps in approximately 2 business days.

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