Order synchronization (Acumatica ERP Integration)

The Acumatica ERP Integration add-on exports X-Cart orders to Acumatica Sales Orders.

During order synchronization, the integration performs the following actions:

Creates a corresponding Sales Order in Acumatica.
Creates new products in Acumatica if they do not already exist (if the Create new products option is enabled).
Updates an existing customer profile or creates a new one in Acumatica.

Automatic vs. Manual order sync

Order synchronization can be triggered automatically or manually depending on the configuration of the Order Sync Mode setting.

If the Order Sync Mode setting is configured as Automatic (after payment), order synchronization is triggered automatically when the X-Cart order Payment Status changes to Paid. If the synchronization attempt fails, the integration does not automatically retry the synchronization.
If the Order Sync Mode setting is configured as Manual only, order synchronization must be triggered manually by an administrator. It can be done using the buttons on the order details page:
- Sync order (for orders that have not been synced previously)
- Re-sync order
or via bulk update functionality on the Orders list:
- Sync selected to Acumatica

Tax information

In the current version of the integration, tax information is not transferred from X-Cart. Taxes for the Sales Order are calculated directly in Acumatica according to the ERP system's configuration.

Warehouse assignment for order items

Each product included in the exported Acumatica Sales Order is assigned an Acumatica Warehouse ID based on the Location from which the shipment is processed in X-Cart.

If the product is included in a shipment from an X-Cart Location that is mapped to an Acumatica Warehouse, the product in the Acumatica Sales Order will use the mapped Acumatica Warehouse ID.

If the shipment location is not mapped to an Acumatica Warehouse, the integration uses the Default Warehouse ID specified in the Acumatica Configuration settings.