Payment processing is how Yardi Kube processes ACH, credit, and debit transactions. For more information, see Payment processing overview.
If your country does not support payment processing, payment processing will be turned off, and you cannot take electronic payments. When payment processing is turned off, features in Kube that use payment processing change their function slightly to accommodate payment processing being turned off. This article describes the adjustments Kube makes when payment processing is turned off.
NOTE: Depending on your assigned role and permissions, and the version of Kube your organization uses, some or all of these menus or services may not be available or displayed.
Bookings
When you make a booking in Kube for a member, the member can pay for the booking using hours/credits, Bill Later, or Invoice Now. Pay Now is not an option. For more information, see Making a short-term booking.
In the Member Portal, members can make bookings, and charges are added to their invoice. However, prospects cannot book in the Prospect Portal and must inquire about booking spaces. For more information about setting who can book a space and how far out, see Adding space pricing.
Amenities
When you add an amenity, you can select whether the amenity shows online and whether your members and prospects can purchase the amenity, or whether they must inquire for more information. If you allow members to purchase online, Kube uses Bill Later for all purchases and adds the charges to the Open Charges screen to be invoiced when the Invoices scheduled task runs. Prospects can only use the Inquire feature when payment processing is off.
Payments
When you take a payment for a company, the company can pay using cash or check. ACH, credit, and debit payments are not an option. For more information, see Adding a cash or check payment.
In the company’s Billing Options section, Kube automatically turns automatic payments off and uses Bill Later for company charges. The company can pay invoices using cash or check.
Member Portal
When you configure amenities and spaces, you can choose whether you want to sell them online. When a member makes a purchase from the Member Portal, their payment method is always Bill Later, and Kube adds their charges to the Open Charges screen to be invoiced when the Invoices scheduled task runs. The company can pay their invoices using cash or check. For more information, see Adding a cash or check payment.
Prospect Portal
When you configure amenities and spaces, you can choose to sell them online. When a prospect begins to make a purchase in the Prospect Portal, they see an option to inquire for more information, rather than a purchase option. When they click the Inquire button, Kube sends an email to the property's email address letting them know a prospect is interested in their property's spaces, products, or services. The property contact can then reach out to the prospect to begin the contract process.