When a member Wi‑Fi amenity is added to a contract and configured for a member, you can add a device to preauthorize it for that member’s Wi‑Fi account.
NOTES:
If your organization has not purchased Yardi Kube Wi-Fi, Kube does not show data/Wi-Fi information.
Depending on your assigned role and permissions, and the version of Kube your organization uses, some or all of these menus or services may not be available or displayed.
A member must have a member Wi-Fi amenity assigned to them through a contract and the amenity configuration process before a device can be assigned to them. For more information, see Creating a contract and Configuring data/Wi-Fi amenities.
To add a member device
Select Customers in the top menu and select Members from the drop-down menu.
Locate your member in the data grid and click the member's name. The Member Essentials screen appears.
Select Wi-Fi in the side menu and then Member Wi-Fi.
To add a device, click Add Device next to the Wi-Fi account you want to add a device to.
If the device is already connected to the public network, locate it by searching for the MAC address under the Currently Connected tab.
NOTE: Kube scans the public Wi-Fi network for all Wi-Fi devices not already registered. You can use the MAC Address filter to help locate a device from the list. If the device you are looking for does not appear, see Data troubleshooting.
If the device is not connected to the public network, add the device manually by selecting By MAC Address.
Locate the device's MAC address and enter it in the MAC Address field.
TIP: Ensure MAC randomization has been turned off on the device.
Optionally, enter a description for the device.
Click Add Device.
To add a member device that is already connected to the Guest Wi-Fi
Select Customers in the top menu and select Members from the drop-down menu.
Locate your member in the data grid and click the member's name. The Member Essentials screen appears.
Select Wi-Fi in the side menu and then Member Wi-Fi.
Locate the member Wi-Fi account in the grid and click the additional options
button. Select Convert from Guest Wi-Fi in the drop down menu.Locate the guest account either by email address or by clicking the three dot button to open the pick list to search by IP address or MAC address.
Click Save.
Resetting a member's Wi-Fi amenity configuration
If you need to configure a member Wi-Fi amenity for a different member, this can be done from the Member Wi-Fi menu.
Select Customers in the top menu and select Members from the drop-down menu.
Locate your member in the data grid and click the member's name. The Member Essentials screen appears.
Select Wi-Fi in the side menu and then Member Wi-Fi.
Locate the member Wi-Fi account in the grid and click the additional options
button. Select Forget Member in the drop down menu.A confirmation prompt appears. Click OK.
The amenity re-enters a pending configuration state and can be reassigned from the Amenity Configuration menu. For more information, see Configuring data/Wi-Fi amenities.
TIP: For information about managing the member's Wi-FI passcode, see Resending a member's Wi-Fi passcode and Updating a member's Wi-Fi passcode.