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Navigating the Applicants Directory

This guide explains how to navigate the directory and review application statuses

Em avatar
Written by Em
Updated over a week ago

Overview

This guide explains how to navigate the Applicants directory, review application statuses, and manually add new applicants from the Admin dashboard. Intercom


1. Access the Applicants Directory

  • In the Admin sidebar, go to Users → Applicants.

  • You’ll see a list of everyone who has started or submitted an application.

  • At the top you’ll find:

    • Total count – the number of applicant records.

    • Search bar – to look up an applicant by name or email.

    • Filters including:

      • Types: All, Most Recent Applications, Newest Members

      • Regions: filter by location (if configured)

      • Status: Incomplete, Awaiting Review, Approved, Rejected, Waiting List, Form


2. Viewing Applicants

  • Each row in the table shows:

    • Name – applicant’s full name.

    • Status – current application stage.

    • Membership – chosen plan or type (where applicable).

    • Email – applicant’s registered email address.

    • Submitted – date when the application was started or submitted.

  • Click on the applicant’s Name to open their profile, review details, update fields, or approve/reject.

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