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How to Configure Webhooks in Jotform and Retrieve the Latest Responses

Yoom Customer Service avatar
Written by Yoom Customer Service
Updated this week

📝 Overview

Integrating Jotform with Yoom allows you to trigger actions based on form submissions. However, due to Jotform's specifications, you cannot directly retrieve a response after a webhook is triggered.

This guide explains how to configure the webhook and retrieve the latest response.


🛠️ How to Configure a Jotform Webhook

Step 1: Set Up the Webhook in Yoom

  1. Create a new Flowbot in Yoom and select Jotform from the App Trigger.

  2. Choose When the form is submitted as the trigger action.

  3. Copy the Webhook URL displayed on the next screen.

Step 2: Set Up the Webhook in Jotform

  1. Jog in to Jotform and open the form that you want to send.

  2. Go to SettingsIntegrations, search for Webhook, and select it.

  3. Paste the Webhook URL you copied from Yoom in Step 1.

  4. Click Complete Integration.

  5. Submit a test response to the form to complete the process.


🔍 How to Retrieve the Latest Responses After the Webhook is Triggered

  1. In Yoom's Flowbot settings, click the + button after the trigger step.

  2. Select JotformGet the latest response.

  3. For the Form ID, copy the ID from the Publish settings in Jotform.

  4. For the API Key, enter the key obtained when you linked Jotform with Yoom in My Apps.

  5. After a successful test, you will receive the response data.

  6. Use JSONPATH to access specific answers. Example expressions:

    • content[0].answers.{answer number}.answer

    • content[0].answers.{answer number}.prettyFormat

  7. Once you retrieve the response data, set up the output field as needed.

  8. Your integration is not complete and the latest response data is ready to use!


📚 Related Guides

  • Differences between "Webhook Trigger" and "Trigger with Interval" in App Triggers - View Guide Here

Related Keywords

jotform, webhook, integration, Yoom, form submission, api key, JSONPATH, retrieve responses, Flowbot, My Apps, Form trigger, automation, data retrieval, response handling, webhook setup

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