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How do I replace a deleted or corrupted eSIM?

How to reinstall a deleted eSIM from the app, or get a replacement if it's corrupted.

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Written by James Payne

If you've deleted your eSIM profile by accident, or it's stopped working, you can get a replacement quickly.

If you deleted it yourself

You can reinstall straight from the app. Open the Zable app and go to Mobile plan > Plan settings > Have you installed your eSIM?, then follow the steps to reinstall. You'll be back on the network in a few minutes.

If your eSIM is corrupted or the reinstall doesn't work

Contact our Mobile Support Connectivity team using the email you signed up with, and we'll sort a new one for you.

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