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What happens if my payment fails?

A
Written by Alex Jones
Updated over a week ago

If a payment fails, your membership is temporarily suspended, and you’ll enter a 7-day grace period.

During the grace period, we will automatically retry your payment once a day and credit alerts won’t be available. If payment succeeds, your membership reactivates immediately.

If payment doesn’t succeed after 7 days, your membership will be cancelled automatically, and you won’t be charged for the failed period.

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