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My eSIM installed but I have no signal

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Written by Ethan Chan

Check these in order:

  1. Settings > Mobile Data > Zable - make sure Mobile Data is ON

  2. Enable Data Roaming (Settings > Mobile Data > Zable > Data Roaming ON). Despite the name, you won't be charged; this is required in the UK

  3. Restart your phone completely (full power off, not just lock screen)

  4. Toggle Airplane Mode on, wait 10 seconds, then off

  5. Check Zable is selected as your default data line in Settings > Mobile Data

Still no connection? Email zable-SIMcard-support@zable.co.uk.

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