If you ever suspect that a fraudulent purchase has been made using your card, please follow these steps in the app.
Select the transaction from your transactions list, which can be found here or by using this link https://app.zable.co.uk/cards/app-link/transactions
Scroll down to the bottom of the transaction overview
Select 'Get Help' under the header titled 'Don't recognise this transaction?'
We'll then ask you specific questions about your fraudulent transaction to understand your situation
Once these steps are complete, we will investigate the evidence supporting your claim. We usually respond within 6 weeks.