ZayZoon Instant Gift Cards

How Instant Gift Cards work and answers to frequently asked questions

Ryan Madden avatar
Written by Ryan Madden
Updated over a week ago

What are ZayZoon Instant Gift Cards and how do they work?

Get more of what you need for less of your money with ZayZoon Instant Gift Cards.

Instant Gift Cards are a disbursal wallet option from ZayZoon that allows you to take any payout in the form of a virtual gift card worth up to 15% more than what you pay on groceries, gas, utilities, and other essentials. Our exclusive partnerships with retailers like Target, Walmart, CVS, and many more mean that if you would normally request a $100 payout, using Instant Gift Cards you could get up to an extra $15!

To use your Instant Gift Card wallet, enter your payout amount, select Instant Gift Card as your wallet, then select from a wide range of gift cards. Complete your payout and receive your virtual gift card by email within minutes.

For example, Alex requests a payout of $200 and selects the Instant Gift Card wallet. Alex decides to purchase a gift card to Target for $200 that has a 10% bonus in purchasing power (an additional $20). What does this mean for Alex? We’re glad you asked...

  • Alex will receive a $220 virtual gift card instantly by email

  • On their next paycheck/settlement date, Alex will be automatically deducted $200

  • Alex was able to get $220 to Target for essentials for themselves and their family at a cost of only $200 by using Instant Gift Cards! 🎉


Frequently Asked Questions

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What's the fee?

There is no fee for Instant Gift Card payouts.

What will I need to pay back?

There is no fee for Instant Gift Card payouts - on your next paycheck, you’ll repay the amount that you requested. You don’t have to pay back the bonus amount, meaning you can get more out of your ZayZoon payouts for less of your money!

Take our previous example: Alex requested a $200 payout to their Instant Gift Card wallet, selected a Target gift card with a 10% bonus, and received a $220 gift card ($200 payout amount + $20 bonus amount). On their next paycheck/settlement, Alex only has to repay $200 and will have this amount automatically deducted from their next paycheck.

How long does it take to receive my Instant Gift Card?

Cards are sent instantly via email as soon as your payout is approved. In most cases, you can expect to receive an email within 5 minutes, however, it may take up to two hours depending on the gift card retailer.

Note that for payouts requiring proof of work, you will not receive your gift card via email until after ZayZoon has reviewed and approved the proof of work document that you uploaded.

If you have not received your gift card email within the above time frames, contact the Prizeout Help Center at https://help.prizeout.com/hc/en-us/requests/new.

I didn’t receive my gift card email. What should I do?

Contact the Prizeout Help Center at https://help.prizeout.com/hc/en-us/requests/new if you do not receive your virtual gift card to the email associated with your ZayZoon account.

How do I claim my Instant Gift Card?

Instant Gift Cards are offered through a partnership with Prizeout. You will receive an email from Prizeout with a link to your virtual gift card as soon as your payout is approved. Follow the prompts in the email to claim your gift card. For more detail, please visit Prizeout's help page.

Why is the payout amount different than what I selected?

Some retailers only offer gift cards in specific increments (e.g. $20, 50, $100). In these cases, your bonus will show up as a discount and the payout amount will be adjusted so that the gift card value is closest to the payout amount you originally selected.

For example, let’s say you select a $100 payout and choose a gift card with a $10 Boost:

Retailer that supports any gift card value

Retailer that supports $20 incremental gift card values

  • Payout amount = $100

  • Boost amount = $10

  • Total gift card value = $110

  • Payout amount = $90

  • Boost amount = $10

  • Total gift card value = $100

Please double-check your gift card and payout amounts before completing your payout request.

Will my virtual gift cards expire?

US Federal Law dictates that gift cards cannot expire within 5 years from the date of purchase. To get more information regarding the specific gift card, we recommend reaching out to the retailer’s support team.

Can I give virtual gift cards to someone else?

No - Gift cards cannot be transferred for value or resold to another person.

Can I use Instant Gift Cards and take a regular payout on the same day?

No - Instant Gift Card payouts work the same as all other payouts. Customers can take one payout per day up to a maximum of $200 per payout. If you have already taken a payout today and would like to request another, check back in tomorrow.

Can I take multiple Instant Gift Card payouts on the same day for different gift cards?

No - Instant Gift Card payouts work the same as all other payouts. Customers can take one payout per day up to a maximum of $200 per payout. If you have already taken a payout today and would like to request another, check back in tomorrow.

Can I cancel my Instant Gift Card payout?

No - Unfortunately Instant Gift Cards are non-refundable. Once your Instant Gift Card payout is approved, we are unable to cancel the payout.

Can I get a refund or exchange on my virtual gift card?

No - Once your Instant Gift Card payout has been approved, the virtual gift cards cannot be refunded or redeemed for cash.

What if there’s an issue with my card?

If you have any issues claiming your virtual gift card or redeeming it at the selected retail partner, you must contact the Prizeout Help Center at https://help.prizeout.com/hc/en-us/requests/new.

How can I check my gift card balance?

You can check the balance of your virtual gift cards directly with the retailer - simply search for the retailer’s gift card online balance check, or contact the retailer by phone.

Note: Please only use verified websites to check gift card balances. Never input your credentials into a third-party website not affiliated with the retailer.

What information do you share with Prizeout?

In order to enable the Instant Gift Card service and ensure gift cards are delivered successfully, we need to share some basic information with our virtual gift card partner, Prizeout. When you consent to the Instant Gift Card wallet for the first time, we’ll share your name, email, your birth year, gender, and the state where you’re located.

ZayZoon and Prizeout use this information to build a personalized experience with the best gift cards available. This helps ensure you get more out of your ZayZoon payouts for less of your money!

I don't want this, how do I turn it off?

If you'd like to disable the Instant Gift Card wallet, you can do so from the Wallets screen (https://app.zayzoon.com/wallets). If at any time you’d like to turn it back on, simply go back to the Wallets screen or reach out to our Customer Care team.

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