ZayZoon Help Center
Go to ZayZoon
All Collections
Employee FAQ
Employee FAQ
+3
35 articles in this collection
Written by
Rory Leigh,
Kristen,
Ryan Madden
and 3 others
$75 New Hire Advance
Written by
Samantha Hovan
Updated over a week ago
ZayZoon Visa® Prepaid Card
This article breaks down the ZayZoon Visa® Prepaid Card program, including card enrolment and program details
Written by
Ryan Madden
Updated over a week ago
How Can I Get My Employer to Offer ZayZoon?
If we don't already have a partnership with your employer let us know!
Written by
Tiffany
Updated over a week ago
Uploading more than one Proof Of Work Document using an Android device.
Written by
Samantha Hovan
Updated over a week ago
Proof of Work Protocols
Acceptable Documents for Hourly Employees & Independent Contractors
Written by
Rory Leigh
Updated over a week ago
Open Force: Proof Of Work Protocols
Written by
Samantha Hovan
Updated over a week ago
What is Multi-Factor Authentication and why is it important?
This article explains why ZayZoon requires a One-Time Passcode to be sent via SMS or email to verify your identity
Written by
Emmi Banner
Updated over a week ago
Welcome to ZayZoon!
When Will My ID be Verified?
I uploaded my ID but it's not being accepted or verified!
Written by
Tiffany
Updated over a week ago
What if I'm Receiving a 401 Error and Can't Sign Up?
What can you do if you receive a 401 Error when trying to sign up?
Written by
Tiffany
Updated over a week ago
What is ZayZoon?
What is ZayZoon & How Does It Work?
Written by
Rory Leigh
Updated over a week ago
How Much Does ZayZoon Cost? (U.S.)
How Much Does ZayZoon Charge Me?
Written by
Samantha Hovan
Updated over a week ago
What are the Terms & Conditions? Privacy Policy?
Where Can I Find the ZayZoon Terms & Conditions? Privacy Policy?
Written by
Rory Leigh
Updated over a week ago
How Do I Sign Up For ZayZoon?
ZayZoon is offered to employees whose employer & payroll provider are in our network
Written by
Rory Leigh
Updated over a week ago
Contacting Support & Operating Hours
How Do I Reach Customer Support? Do You Have A Phone Number?
Written by
Rory Leigh
Updated over a week ago
Is My Information Safe?
Is My Financial Information Safe?
Written by
Samantha Hovan
Updated over a week ago
New Customer Basics
How Do I Sign Up for ZayZoon through Open Force? (U.S.)
From Open Force, How Do I Get Started With ZayZoon?
Written by
Rory Leigh
Updated over a week ago
How Do I Get Money? What is a Dispersal Wallet?
Adding a dispersal Wallet is how you receive your funds!
Written by
Rory Leigh
Updated over a week ago
Why can I only have $200? (U.S.)
I'm only allowed with withdraw $200 - why?
Written by
Rory Leigh
Updated over a week ago
How Do I Use a Promo or Referral Code?
Step-by-Step instructions on how to redeem a promo or referral code
Written by
Tiffany
Updated over a week ago
How Do I Delete or Remove A Wallet?
How Can I Remove A Wallet from my ZayZoon profile?
Written by
Rory Leigh
Updated over a week ago
Navigating Your ZayZoon Dashboard
How many payouts have I taken? When was my last payment?
Written by
Rory Leigh
Updated over a week ago
How Can I Determine My Wages Available in ZayZoon?
How is the amount of money I can access from ZayZoon determined?
Written by
Kristen
Updated over a week ago
Can I Refer Co-Workers?
Can I Refer Co-workers? How?
Written by
Rory Leigh
Updated over a week ago
Getting Money
How Do I Request a Payout?
Written by
Tiffany
Updated over a week ago
Viewing Your ZayZoon Account Activity
How can I view my account activity & account statement?
Written by
Tiffany
Updated over a week ago
When Will My Account Refresh?
Written by
Tiffany
Updated over a week ago
Proof of Work: I Don't Have a Timesheet or Schedule. What Can I Upload?
Written by
Tiffany
Updated over a week ago
What Does Earnings Out of Date Mean?
Sometimes you may see that your earnings are out of date on your account.
Written by
Tiffany
Updated over a week ago
Where Is My Money? Why didn't I get my payout?
I requested funds, but I didn't get anything. Why not?
Written by
Rory Leigh
Updated over a week ago
Setting up a Debit Card Wallet
Set up your Debit Card Wallet in just a few simple steps
Written by
Kristen
Updated over a week ago
Transaction Status: Dispersal Failed
My payout status is Dispersal Failed. What does that mean?
Written by
Rory Leigh
Updated over a week ago
How Much of a Payout Can I Access Today?
Your Wages Available is the amount you're able to access!
Written by
Samantha Hovan
Updated over a week ago
How Long Does it Take to Get Money?
How long does it take to receive funds in my account when I request a payout?
Written by
Rory Leigh
Updated over a week ago
Repayments
How Do I Pay ZayZoon Back?
How do I repay the money I access from ZayZoon? Can I make payment arrangements or an instalment plan?
Written by
Tiffany
Updated over a week ago
Why is My Account Overdue? What does that mean?
Why is my account Overdue? Will I be charged interest?
Written by
Tiffany
Updated over a week ago