When an AI agent call finishes, Zeeg can automatically send the full call details — including the outcome, duration, caller information, transcript, summary, and any data the agent collected — to a URL of your choice. This allows you to receive call data in real time and integrate it into your own tools, CRMs, or databases without any manual work.
The AI agent call webhook is available on all paid Zeeg plans.
How to set up the AI agent call webhook
To configure a webhook for AI agent calls, follow these steps:
In your Zeeg dashboard, go to Workspace settings → Webhooks
Click + Create webhook
Choose “Workspace” as the scope of the webhook
Under Events, select “AI agent call submitted”
Enter the destination URL where Zeeg should send the call data under “Callback URL”
Click “Create & test” to save your webhook
What data is sent
When an AI agent call ends and the webhook is triggered, Zeeg sends a payload to your URL containing the following information:
Field | Description |
Outcome | The result of the call (e.g. booking confirmed, no answer) |
Duration | The total length of the call |
Caller info | Name, phone number, and other available contact details |
Transcript | Full text transcript of the call |
Summary | A short AI-generated summary of the call |
Collected data | Any information the agent gathered during the call |