Here are the most common reasons:
Your account is not yet active
In order for you us to activate your account, we'll need to see your essential documents (essential docs for pharmacist/optometrist/pharmacy technician/dispensing optician, essential docs for dispensing assistants/optical assistants/pre-regs). Once you have sent us all of these, our vetting team will need to verify these before your account is active.
Your preferences are limiting your results
If you have an high standard rate set or a low travel time, you may only have a few Exact Matches, as our system filters available shifts based on your preferences. We recommend increasing your travel time if possible and decreasing your standard rate somewhat in order to see as many shifts as possible.
It's better to see more shifts and have the option to negotiate the rate than not to see them at all! Also, be sure to use our Partial Matches feature.
You're based in an area we don't currently operate in
As a new company, we primarily working with stores in London, the Greater London area, and have recently expanded to Manchester. However, we do occasionally receive requests from outside these areas. If you're not seeing shifts, you might be in an area that we currently have little/no shifts in. You should have received an email alerting you of this.
We may not have a high volume of work available for your role type
Unfortunately, the demand for some roles is significantly lower than others. We receive fewer requests for locum coverage from roles such as pharmacy technician, optical assistant, and medicine counter assistant. If you are one of these, you may not see many shifts as a result.