Locums: Frequently Asked Questions

Questions that will help you get ready to take more shifts faster!

Keleigh Horton avatar Lydia O'Callaghan avatar
25 articles in this collection
Written by Keleigh Horton and Lydia O'Callaghan

What documents do I need for Flu or Covid clinics?

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Written by Keleigh Horton
Updated over a week ago

I need help obtaining a smart card

Do you need locum access (FFFFF) or SCR access on your smartcard?
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Written by Keleigh Horton
Updated over a week ago

Why was my shift cancelled?

Your shift has been cancelled but you aren't sure why
Lydia O'Callaghan avatar
Written by Lydia O'Callaghan
Updated over a week ago

What happens if I cancel shifts within 14 days of the shift?

I need to cancel a shift last minute, what happens?
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Written by Lydia O'Callaghan
Updated over a week ago

Zen Locum Cancellation Policy

What is your cancellation policy?
Lydia O'Callaghan avatar
Written by Lydia O'Callaghan
Updated over a week ago

What documentation needs to be provided to Zen Locum to avoid shift cancellations?

I have booked a shift what documents are essential for me to work it?
Lydia O'Callaghan avatar
Written by Lydia O'Callaghan
Updated this week

What if I have to cancel a shift?

If you are not able to attend your shift whether this is due to medical, a family emergency or other life events keep us informed!
Keleigh Horton avatar
Written by Keleigh Horton
Updated over a week ago

What is classed as a cancellation?

Need to cancel a shift and not sure whether the cancellation policy will apply?
Lydia O'Callaghan avatar
Written by Lydia O'Callaghan
Updated over a week ago

What do I do if I'm late or absent?

Whether you're stuck in traffic or running late doing the school run, let us know ASAP!
Keleigh Horton avatar
Written by Keleigh Horton
Updated over a week ago

How do I prove my Right To Work in the UK?

Want more information on what documents you need to get started?
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Written by Keleigh Horton
Updated this week

I am an EU citizen, what additional documents do I need?

Brexit has meant there are new additional steps for EU citizen when providing right to work documents.
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Written by Keleigh Horton
Updated this week

What if my DBS is taking longer than 2 weeks?

Why your DBS may be taking longer than the expected 2 weeks.
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Written by Keleigh Horton
Updated over a week ago

What is the DBS Update Service?

Locuming often or full time? Consider joining the DBS Update Service!
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Written by Keleigh Horton
Updated over a week ago

How much does a DBS cost?

We have some of the lowest costs for getting a DBS!
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Written by Keleigh Horton
Updated this week

How do I invoice a store?

You can send invoices to stores using the app!
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Written by Keleigh Horton
Updated over a week ago

What documents do I need to upload?

What do I need to provide to get started as a pharmacist/optometrist?
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Written by Keleigh Horton
Updated this week

Can you help me apply for a DBS?

Looking to get your first DBS, or maybe update an out of date one? We can help you with this!
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Written by Keleigh Horton
Updated this week

How do I change my notifications settings?

Push notifications will help you get more work faster.
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Written by Keleigh Horton
Updated over a week ago

How do I update my locum profile?

The more information you give us using your profile, the more shifts you will see on your app!
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Written by Keleigh Horton
Updated over a week ago

How do I update my availability?

If you are wanting to get more relevant shifts sent to you, could be time to update your availability!
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Written by Keleigh Horton
Updated over a week ago

How do I receive shift requests?

Want to see more shifts on your app, update your preferences!
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Written by Keleigh Horton
Updated over a week ago

How does the locum app work?

Skip the browsing, requesting and searching shifts that aren't relevant to you. Our app will request them for you!
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Written by Keleigh Horton
Updated over a week ago

What is a GOC registration number?

Looking to get started as an Optometrist in the UK, you will need a GOC registration number!
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Written by Keleigh Horton
Updated over a week ago

What is a GPhC registration number?

Looking to work to start working as a Pharmacist in the UK, you will need a GPhC registration number!
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Written by Keleigh Horton
Updated over a week ago

Can I work as a pharmacist?

What you need to start working as a Pharmacist in the UK!
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Written by Keleigh Horton
Updated over a week ago