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What are the document requirements and steps for business account verification and activation on Ziina?

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Document Requirements and Steps for Business Account Verification and Activation on Ziina

To successfully activate and verify your business account on Ziina, follow these steps and ensure you provide the required documents:

Required Documents

The following documents are generally required to activate and verify your business account:

  1. 3-Month Bank Statement: - A bank statement for your business account covering the last three months is mandatory. Ensure that the document is up-to-date.

  2. Valid Trade License: - A trade license for your business must be submitted. If the trade license is currently under renewal, ensure that you provide the updated document as soon as it is ready to avoid delays in the process.

  3. Emirates IDs of Shareholders (if applicable): - If your account verification process specifically requires identification, Emirates IDs of your business shareholders must also be submitted.

Steps for Document Submission

To streamline your verification and activation process, follow these instructions for document submission:

Submitting Documents via Email:

  • Send the required documents (bank statement, trade license, and Emirates IDs, if applicable) to support@ziina.com.

  • Once the email is sent, notify the Ziina support team to ensure your request is handled promptly.

Document Submission Advice:

  • Check all documents for accuracy and completeness before submitting. Missing details or outdated documents may lead to delays.

  • If your trade license renewal is in progress, clarify this and send the updated document once available.

Related Tips

  • For any issues or delays in verification, contacting Ziina’s support team with a clear outline of your situation can help prioritize your case.

  • Double-check email attachments and the criteria for submission to minimize iterations in the verification process.


By following this guide, you can ensure a smoother experience in activating and verifying your business account on Ziina. If you encounter any problems or additional requests, Ziina’s support team is always available to assist you.

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