Personal Account
All you need to know to troubleshoot and get started with your Personal Account.
66 articles
What are passkeys?
How are passkeys different from passwords?
How do passkeys work on mobile devices?
How do I register a passkey?
Can I use my passkey on multiple devices?
What if I lose access to the device where my passkey is stored?
Is my biometric data shared with the app?
How secure are passkeys compared to passwords and OTPs?
What happens if my device is not compatible with passkeys?
Is Ziina safe to use?
How do I download the Ziina app?
Does Ziina offer loans?
Can I top up my Ziina wallet?
How can I add cards to my Ziina wallet?
How do I access my Ziina wallet transactions statement?
Can I reach support during the holiday?
What is the minimum age requirement to use Ziina?
Can I register or sign in using a non-UAE phone number?
What is the maximum amount I can receive per transaction?
What is the minimum amount I can receive per transaction?
What are the transaction limits for my personal account?
Are there different charges for international payments?
How do I upgrade to a professional account?
What is the maximum amount I can receive in a calendar month?
What are the fees for a personal account?
What is the difference between Service VAT & Customer VAT
What are the fees to use Ziina's personal account?
How can I receive payments?
How to create a payment link?
How fast is the money transfer?
Which currencies does Ziina support for international payments?
Can I accept payments internationally?
How do I create a payment link to receive a payment?
Does the payment link (ZiiLink) expire?
What is a ZiiLink?
How do I generate a QR code to receive a payment?
What is a payment QR code?
Do my peers need to download Ziina to pay me?
Which payments methods are accepted?
What is a cash out?
What is the minimum amount I can transfer to my bank account?
What is the maximum amount I can transfer to my bank account?
How much does it cost to transfer funds to my bank account?
How can I withdraw funds from my Ziina wallet to bank account?
How long does it take to transfer funds from my Ziina wallet to bank account?
Which banks can I cash out to?
Can I update my bank account details?