Personal Account
All you need to know to troubleshoot and get started with your Personal Account.
75 articles
- What are passkeys?
- How are passkeys different from passwords?
- How do passkeys work on mobile devices?
- How do I register a passkey?
- Can I use my passkey on multiple devices?
- What if I lose access to the device where my passkey is stored?
- Is my biometric data shared with the app?
- How secure are passkeys compared to passwords and OTPs?
- What happens if my device is not compatible with passkeys?
- Is Ziina safe to use?
- How do I download the Ziina app?
- Does Ziina offer loans?
- Can I top up my Ziina wallet?
- How can I add cards to my Ziina wallet?
- How do I access my Ziina wallet transactions statement?
- Can I reach support during the holiday?
- What is the minimum age requirement to use Ziina?
- Can I register or sign in using a non-UAE phone number?
- What is the maximum amount I can receive per transaction?
- What is the minimum amount I can receive per transaction?
- What are the transaction limits for my personal account?
- Are there different charges for international payments?
- How do I upgrade to a professional account?
- What is the maximum amount I can receive in a calendar month?
- What are the fees for a personal account?
- What is the difference between Service VAT & Customer VAT
- What are the fees to use Ziina's personal account?
- What's the Difference Between the 1,500 AED and 20,000 AED Limits?
- How can I receive payments?
- How to create a payment link?
- How fast is the money transfer?
- Which currencies does Ziina support for international payments?
- Can I accept payments internationally?
- How do I create a payment link to receive a payment?
- Does the Ziina Link expire?
- What is a Ziina Link?
- How do I generate a QR code to receive a payment?
- What is a payment QR code?
- Do my peers need to download Ziina to pay me?
- Which payments methods are accepted?
- What is a cash out?
- How can I cash out?
- What is the minimum amount I can transfer to my bank account?
- What is the maximum amount I can transfer to my bank account?
- How long does it take to transfer funds from my Ziina wallet to bank account?
- How much does it cost to transfer funds to my bank account?
- Which banks can I cash out to?
- Can I update my bank account details?
- What should I do if my cash out is marked as Processed or Completed but hasn't arrived?