What Happens When I Delete or Close My Ziina Account?
Closing or deleting your Ziina account can have several important consequences. Below is a detailed guide to help you understand the possible outcomes and considerations before taking this action.
Overview of Account Closure Implications
Account Linkage: Deleting a personal account will also delete any linked professional accounts, as they are interconnected.
Credentials Reuse: Once your account is deleted: - Your phone number and Emirates ID cannot be used to create a new account for six months. - You will not be able to reuse the same phone number or ID for new account registrations.
Financial Considerations
Any remaining funds in your account may be held for 45 to 120 days to resolve potential disputes or other financial claims. Updates will be communicated via the email registered with your account.
Alternatives to Account Deletion
Before deleting your account, consider addressing the specific issue you are facing directly. Ziina offers support to help resolve account-related problems, which may save you from losing access to your account and its associated services.
Key Takeaways
Closing your Ziina account has significant, long-term effects on your ability to create new accounts using the same credentials.
Linked accounts will also be deleted upon personal account closure, so it is important to evaluate all associated profiles before proceeding.
Remaining funds in the account will undergo a temporary holding period to ensure proper settlements are made.
If you are considering account closure, make sure to weigh the outcomes carefully and explore alternative solutions where possible.