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Why can't my team member see my balance?

What team members can see depends on their permissions:

  • View account balance lets them see your Available soon and On hold amounts. They’ll also get the Your money is ready notification.

  • View all transaction data lets them see individual payments, including those still Available soon.

  • Team members with Collect payments only, without View all transaction data, can’t see Available soon payments, including ones they collected themselves.

The account owner can update these permissions in the Ziina app.

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