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How Do I Withdraw My Commissions?

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Written by Customer Service

Zilara commissions are paid through PayQuicker, a third-party payment platform. Once your PayQuicker account is activated, you can choose how you would like to access your funds, including transferring them to a U.S.-based bank account, using a PayQuicker debit card, or requesting a check.


Before Your First Withdrawal

U.S. residents must complete and submit a W-9 before commissions can be withdrawn.

You can download the current W-9 form here:
IRS Form W-9


Once completed, email your W-9 to support@Zilara.com before submitting your first withdrawal request.


Requesting a Withdrawal

You must have at least $12.00 in available commissions to submit a withdrawal request.


To request funds from your Zilara Back Office:

  1. Select Business from the menu.

  2. Select Withdraw Funds.

  3. Enter the amount you would like to withdraw.

  4. Submit your request.

On a mobile device, these options can be found in the drop-down menu in the upper-right corner of your screen.


There is a $2.00 fee per withdrawal, and the minimum withdrawal amount is $10.00.


For example, if your available commission balance is $30.00, the maximum amount you can request is $28.00. The remaining $2.00 covers the withdrawal fee.


Setting Up Your PayQuicker Account

Your first withdrawal request will trigger the PayQuicker account setup process.

You will receive an email with instructions to create your account. Select Create New User Account and follow the prompts.

You will then receive a second email containing a verification link.

You must click the verification link in that second email to complete your PayQuicker account setup and access your funds.


Accessing PayQuicker

Once your account has been created and verified, you can access PayQuicker through your Zilara Back Office.

When signing in to PayQuicker, use your PayQuicker login information, not your Zilara Back Office login information.

From your PayQuicker account, you can choose how you would like to receive or access your funds. Available options may include:

  • Transfer to a U.S.-based bank account

  • PayQuicker debit card

  • Paper check

If you order a PayQuicker debit card, available funds in your PayQuicker account can be accessed using the card once it has been activated.

PayQuicker Customer Support

For assistance with your PayQuicker account, contact PayQuicker directly.

United States, Canada & Puerto Rico
Monday–Friday, 8:00 AM–7:00 PM EST
1 (866) 400-2712

Mexico
7:00 AM–6:00 PM CDT
+52 55 5350 7204

Outside the United States
001 (585) 507-4604

Spain
15:00–02:00 CEST
+34 8818 00000

United Kingdom
13:00–00:00 BST
+44 12 2445 9238

Hong Kong
20:00–07:00 HKT
+852 5808 4046

France
15:00–02:00 CEST
+33 3 60 85 00 81

Italy
15:00–02:00 CEST
+39 06 94804009

Australia
21:30–08:30 ACST
+61 870 708 064

Germany
15:00–02:00 CEST
+49 80 072 38446

Netherlands
15:00–02:00 CEST
+31 0800 020 0037

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