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When is Customer Support available?

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Written by Customer Service

Zilara Support monitors and responds to Support Tickets throughout the business week. Response times may vary, but most tickets are answered by the next business day.

You can submit a Support Ticket at any time by:

  • Launching a ticket through the chat/messenger widget on your Zilara Back Office dashboard

When submitting a ticket, please include as much relevant information as possible, such as your name, User ID, order number, customer name or ID, and a clear description of the issue.

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