Tracking information does not always update continuously while a package is in transit. It is normal for there to be periods with no new scans, especially while an international shipment is moving between carriers, clearing customs, or being transferred within the destination country.
International orders shipped via GlobalPost Plus include door-to-door tracking, so updates should continue through final delivery as new scans become available.
You can check the most current tracking information using the tracking link in your shipping confirmation email or through the Order History area of your Zilara Back Office.
If your tracking has not updated for an extended period or your package appears significantly delayed, please submit a Zilara Support Ticket for assistance.