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Acceptable Documents For Proof Of Address

Updated over 8 months ago

Please be advised that our compliance team retains the right to request any necessary documents.

You can provide one of the following documents to confirm your address:

  • Utility bill (electricity, water, gas, or rent bill)

  • Bank or credit card statement (in some cases, a bank statement may not be acceptable)

  • Council tax, municipality bill, or government tax notice

  • An official letter from your employer or educational institution, stamped and signed, confirming your address

  • Tenancy agreement

  • Bank reference letter – This should be an informational letter containing some details about you and the bank. The letter must be in English and meet these requirements:

    • Displays full contact details of the bank

    • Includes your full name and address

    • Shows the date the account was opened and the type of account

    • Displays the date the letter was issued

Please note that the following documents will not be accepted:

  • Mobile phone, internet, and TV bills

  • Purchase receipts

  • Medical invoices

Your proof of address must meet the following criteria:

  • Upload an original photo or a PDF file of the document; screenshots are not acceptable

  • All documents must be issued within the last 6 months and be in Latin international format

  • Must include your full name and address

  • Must show the name of the issuing entity and the date of issuance

  • The entire document must be clearly visible in the photo

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