Whether you are shopping for Zumba® Wear or STRONG iD®, shoes or accessories, we've got you covered from head-to-toe. Let's get you ready to head over to your next class in style!
When placing orders there are a few things to keep in mind to make your shopping experience even better.
Login to Your Account / Create an Account
By creating and/or logging into your shop account, you are able to:
View Your Order History
You'll be able to see all your orders in one location, including order numbers, dates of purchase, payment status, fulfillment status, and order totals ($). This is also the best way to confirm your order status in case you did not find the confirmation email in your inbox. (Tip: make sure we have your correct email address and check your spam or junk folder!)
Track Your Orders
Once an order is fulfilled, we will send you another email with tracking information. You can also track your package easily by going to your order history, selecting the order, and viewing the tracking number next to each item. If your order is split into multiple packages, you'll have access to all tracking numbers.
Manage Your Address Book
You have the option to store your preferred shipping addresses to make your shopping experience go faster! During checkout, you can select any of your stored shipping addresses so you don't have to enter the details each time and you can avoid mistakes. You can also edit or delete each address as needed.
Receive Your Member Discount
Dont forget - if you are a ZIN or SYNC member, make sure to login to your account to receive your member discount! The discount will be automatically applied to all your items.
Sign Up For Emails
Signing up to receive emails from Zumba® Wear and STRONG iD® allows you to receive all the latest news about products, offers, and promotions. You can unsubscribe at any time. Don't miss out on our upcoming sales or new collections!
Check Your Order Details
When finalizing your order, make sure to check that all the information and items are correct. Before selecting "Pay Now", review the final page at checkout to ensure the accuracy of all your details!
Click here to view our article: Check Your Order - The Checkout Checklist!
Did you add all the items you wanted, in the correct quantities?
Are the sizes and colors correct?
Is your email address correct/current?
Is your shipping address correct and complete?
Did you select the correct shipping method?
Did you click "Apply" when adding a discount code or gift card?
Is the total cost of your order correct?