Here you will find Frequently Asked Questions about the ZIN Membership. Click on the Table of Contents above to preview all the questions and get redirected to the answer you are looking for!
What is ZIN™, the Zumba® Instructor Network?
ZIN, The Zumba® Instructor Network, is a monthly membership exclusively for Zumba instructors, created to give you ongoing support necessary for career development, all designed to help get you started and to become a successful Zumba® Instructor.
Joining ZIN is highly recommended! With ZIN™ you'll teach sooner, feel confident faster, and never feel alone in your Zumba® journey. Learn more here!
How do I join ZIN?
There are several ways to sign up for ZIN™, the Zumba® Instructor Network.
Sign up for ZIN during registration with the Auto-Renew Membership option.
Sign up with your Zumba Education Specialist (ZES) before or on-site at your training.
If you are already a Zumba® instructor, click here to learn more about the Zumba® Instructor Network and to join ZIN™!
How long is my Zumba license valid for?
If you register for and complete your Basic 1 Training, your license is valid for six months from the date of your training. However, as long as you are a ZIN member in good standing, your license to teach Zumba classes will not expire.
If you decide to cancel your ZIN membership, your license will remain valid for six months from the date of training completion. Beyond that, maintaining an active ZIN membership is required for continued license renewal.
What is Pre-ZIN?
If you are currently registered for an instructor training and you signed up for the auto-renew membership, you are currently a Pre-ZIN member. You’ll have access to the essential tools and resources that will help you maximize your training day and set yourself up for long-term success!
Once you complete your training, your membership will be updated, and you will gain full access to the benefits of the ZIN membership.
However, if you wish to cancel your Auto-Renew membership before you complete your training, the next step depends on the type of training you registered for.
If you are registered for an In Person or Livestream instructor training:
As a pre-ZIN member, you are not able to cancel online. You must contact us via phone so we can assist further with changes to your auto-renew membership and training registration.
If you are registered for the On Demand Instructor Licensing Program:
Log in to your account on zumba.com and visit the Zumba Training History page. Next, click on the Options button to select Transfer, Place On Hold, or Cancel.
What is my Initial Term as a ZIN member?
When you sign up for the Zumba® Instructor Network (ZIN™) after completing a B1 instructor training, you commit to a six-month membership. Your membership will automatically renew on a monthly, 6, or 12-month basis (depending on your initial payment plan).
If you are within the initial 6-month term of your instructor membership, you are not eligible to cancel. Please see the ZIN™ License Agreement.
Once your initial 6-month term is complete, you can cancel your membership according to Zumba's terms and conditions.
When are ZIN Membership payments due?
If you are on a monthly payment plan, your payment is processed on the 21st of each month for that month's benefits and materials. You also have the option to pre-pay your membership for either 6 or 12 months in advance. Please note that your ZIN membership will automatically renew at the end of each period selected in your Payment Plan (either monthly, every 6 months, or every 12 months). Zumba will automatically charge the full amount of payment to your Payment Method each time your membership renews, unless you cancel your membership per our terms and conditions. To cancel your membership, please follow the instructions here.
How can I reactivate my ZIN membership?
ZIN™ IS BETTER THAN EVER! We've added some incredible benefits to the Zumba Instructor Network, and you’ll get exclusive access to new tools that are sure to pack your classes!
CLICK HERE TO REJOIN ZIN! Once you are logged into your previous ZIN account and select REJOIN, you’ll be able to select optional membership Add-On Benefits and update your payment information. It's the perfect time to be a member!
What is my "ZIN Member Since Date"?
Your “ZIN Member Since Date” is the date you joined (or rejoined) the ZIN Membership program. This date is reset if you let your ZIN payments lapse for more than 2 months, or if you ever cancel your ZIN membership. It is important to keep your ZIN Membership payments in good standing so you do not lose your “ZIN Member Since Date,” the recognition it provides to students and potential employers, plus all the tenure perks of the ZINversary Recognition Program.
What is ZINversary and how does it work?
ZINversary is a membership recognition program that celebrates your tenure as a ZIN member (a.k.a. your ZIN Anniversary).
Every year on your ZINversary month, you’ll get a badge showcasing your years as a ZIN member, on your instructor profile on www.zumba.com. And because our ultimate goal is your ZIN success, we have additional surprises for you on your key milestone ZINversaries of 1,5,10, 15, 20, 25+ years!
How are my ZINversary dates and perks determined?
We use your “ZIN Member Since Date” to determine how long you have been a ZIN member and what ZINversary perks will be awarded to you. Your “ZIN Member Since Date” is the date you joined (or rejoined) the ZIN Membership program. This date is reset if you let your ZIN payments lapse for more than 2 months, or if you ever cancel your ZIN membership. It is important to keep your ZIN Membership payments in good standing so you do not lose your “ZIN Member Since Date” and can get all the tenure perks of the ZINversary Recognition Program.
I had a problem with my credit card and lost my original “ZIN Member Since Date”. Can I get it back?
We understand that there are times where payment methods fail. This is why we give you a 2 month grace period if your payment fails before resetting your “ZIN Member Since Date”. We also attempt to contact you numerous times if your payment doesn’t go through to ensure you’re aware of the situation. Therefore, your original “ZIN Member Since Date” CANNOT be reset.
I think my ZINversary and/or “ZIN Member Since Date” is Incorrect. How can I get it fixed?
If you believe your ZIN Member Since Date is Incorrect, please contact our Customer Care Department. Contact Us
You may be required to provide proof that demonstrates why it is incorrect. Before you call, please make sure you understand how this date is maintained per the following:
We use your “ZIN Member Since Date” to determine how long you have been a ZIN member and what ZINversary perks will be awarded to you. Your “ZIN Member Since Date” is the date you joined (or rejoined) the ZIN Membership program. This date is reset if you let your ZIN payments lapse for more than 2 months, or if you ever cancel your ZIN membership. It is important to keep your ZIN Membership payments in good standing so you do not lose your “ZIN Member Since Date” and can get all the tenure perks of the ZINversary Recognition Program.