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Managing Your Account

How do I update my personal information or reset my password?

Written by Drew Pomeroy

📱 Looking for help with the MLBU app?

Stacks and the MLBU app are separate accounts. This article covers your Stacks account only. If you need help logging in to the MLBU app, recovering an MLBU account, or linking your Stacks ID to MLBU, the MLBU team can help. Email them at hello@mlbu.app.


​Your Stacks ID is at the top of your Stacks player profile. Here's how to connect it in the MLBU app.


Overview

This article covers how to update your profile details and reset your password, whether you're logged in or locked out.


Updating Your Personal Information

  1. Navigate to your Player Profile Dashboard

  2. Click the three dots next to your name

  3. Click Edit

  4. Here you can update the following:

    • First and last name

    • Date of birth

    • Email address

    • Phone number

    • Gender

    • Sport

    • Do you Hit and/or pitch

    • Bat handedness

    • Throws handedness

    • Bat length

    • Group

    • Primary and secondary position

    • Competition level

    • Height and weight

  5. Click Save Changes


Can't Log In? Reset Your Password From the Login Page

  1. Go to the Stacks login page and select Player

  2. Click Forgot your password? below the password field

  3. Enter the email address associated with your profile and click Send Link

  4. Check your inbox for an email from 1845 and follow the link to set a new password

  5. Return to the login page and log in with your new password

⚠️ Didn't get the email?

Check your spam or promotions folder. If you never activated your account, click Resend Activation Email on the login page instead. Still stuck? Click Contact Support at the bottom of the login page and we'll help you get back in.


Resetting Your Password While Logged In

  1. Click your player profile in the bottom left-hand corner of the screen

  2. Click the three dots next to My Profile

  3. Click Reset Password

  4. You will be logged out of your session and a reset password email will be sent to the email address associated with your profile

⚠️ Not sure which email your profile is associated with?

Click the three dots next to your name in your Player Profile Dashboard and select Contact Information to view the email on file.

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