If you made a deposit using one of the available payment methods and entered your details correctly, the amount should appear in your account shortly.
Approximate processing times:
Deposit via bank card: up to 30 minutes
Deposit via cryptocurrency: up to 10 minutes
⚠️ Important to know:
The stated times are approximate and may vary depending on the payment provider.
Sometimes, transactions can take slightly longer due to technical reasons.
Some payment methods may be temporarily unavailable — in this case, try another method or repeat the attempt later.
💡 Tip:
If the time has passed and the deposit still hasn’t arrived, contact customer support and prepare the following information:
For card deposits:
Transaction amount, date, and time;
A screenshot confirming the payment made to the company.
For cryptocurrency deposits:
If the transaction is confirmed on the network but funds haven’t arrived —
provide a link to the transaction details in the blockchain explorer of the selected currency.
We always strive to process deposits as quickly as possible.
Providing this information helps speed up verification and crediting to your balance.