Whenever a new Hazard or Incident is created in 1Place, the system will automatically send an email notification to the Users specified under:
Health & Safety Settings > Internal Recipients.
How Notifications Work
The Internal Recipients setting determines which Users receive email alerts when new Hazards or Incidents are logged.
Group Contacts will make this process more flexible and easier to manage.
How to set up Internal Recipients?
Go to Health & Safety tab > New Incident Pages
Next, click the Settings
Just below these tabs, you’ll find the Incident Email Notification section, where you can assign Users as either Internal or External Recipients.
Internal Recipients - Add Users who already have a 1Place account.
External Recipients - Add people who do not have a 1Place account but still need to receive Hazard or Incident notifications. You can select from the email addresses you have already entered in the People module.
To make this easier to manage, we recommend setting up notifications using Group Contacts. Ensure that your Group Contacts are created in advance so they appear as options. If no Group Contacts are available, you can still assign recipients by selecting individual Users.
Make sure to click Save upon adding Users/Group Contacts.