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How to Reach Out to Support

Learn the three ways to contact 1Place support — the Support Portal for tickets and tracking, in-app live chat for quick how-to questions, and email as a backup — plus which one to use for your situation.

However you like to get help, 1Place has you covered. Here's the fastest way to reach us, depending on what you need.

Channel

Best for

How to get there

⭐ Support Portal

Raising a ticket, tracking progress, keeping a record

💬 In-App Help & Live Chat

Quick how-to questions while you work

Click the chat bubble in 1Place.

📧 Email

When you can't access the Support Portal

To find out more details check out these articles:

Our recommendation

Make the Support Portal your go-to. Signing up takes a moment, and it's the only channel that keeps a record you can track. Use live chat for quick questions on the fly, and keep email as a backup for when the portal isn't an option.

We're glad to help, however you choose to reach us.

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