Already have an invitation link? If 1Place emailed you an invitation, click the link in that email and skip straight to Step 3: create your password — your account is already started for you. If you're signing up yourself, start at Step 1 below.
Step 1: Open the sign-in page and start a new sign-up
Open the portal sign-in page.
Click New User?, then click Sign Up.
The sign-in page — click "New User?" to start your sign-up.
Enter your name and email address, then click Sign Up to finish.
The Create Account form — enter your name and email to continue.
Invited by email? Skip to Step 3.
Step 2: Accept the invitation
Go to the inbox for the email address you signed up with and open the confirmation email, then click Accept invitation. If it isn't there after a few minutes, check your junk or spam folder.
You'll see this confirmation while your invitation email is on its way.
Step 3: Set your password and add your details
After you accept the invitation — or click the invitation link 1Place sent you — the next screen asks you to set a password. Make sure it meets the character requirements shown on screen.
Choose a password that meets all the requirements listed.
Add any further details to your account profile.
Your profile is now set up and ready to use.
Your profile page — add any extra details here.
Next step: Now that you're signed in, here's how to submit your first ticket in the Support Portal.
If you get stuck
No invitation email — check your junk or spam folder, then confirm you signed up with the right email address.
The password won't save — make sure it meets the character requirements shown on screen, then try again.
Still stuck? Raise a ticket if you can sign in, or email us at support@1placeonline.com and the 1Place Support team will help.