Introduction
Shared tablets help your team record things as they happen – but every check, incident and ticket still needs to be recorded under the right person. PIN and Shared Device Login give you both: quick access for educators, and children's and families' information kept private.
What you can set up
Feature | What it does | Who it's for |
PIN | The 1Place app locks after 3 minutes without use. Users unlock it with their own six-digit PIN. | Everyone in your organisation, if you turn it on – or only shared-device users |
Shared Device Login | One login per centre. The device stays signed in as the centre; educators choose their name and enter their PIN. | Centres where educators share tablets |
ℹ️ Good to know Both are for the 1Place iOS and Android apps only – not the Web App or web portal. Shared Device Login is optional: you only need it if educators share devices. |
Step 1: Ask us to turn it on
Contact your Customer Success Manager or our Support team to turn on PIN and/or Shared Device Login for your organisation.
Step 2: Create a login for each centre
1. Go to Settings → User Management → Centre App Logins.
2. Click + Centre Login.
3. Choose the centre and enter an email address, username and password.
4. Save. Repeat for each Centre that has shared devices.
Lots of centres? Upload them
Click Upload Centre Logins to add logins for many Centre at once using the template.
💡Tips for Centre logins
Keep the username short. It fills in from the email address, but you can change it to something quick to type, like the centre's name.
Usernames must be unique across 1Place. If yours is taken, choose another.
The email doesn't need to be a 1Place user – the centre's own email address is fine.
You can change the username any time. The new username is used next time someone signs in.
The centre login opens nothing on its own. It's simply the sign-in point where educators choose their name.
Step 3: Choose who can sign in
1. Go to Settings → User Management → Profiles.
2. Open a profile and scroll to Mobile App Permissions.
3. Tick Access to Centre Login.
4. Save.
💡 Tips
Updating several profiles? Use Bulk Edit on the Profiles page to tick Centre App access for many profiles at once. See Profiles.
Step 4: Set up the centre's device
1. Open the 1Place app on the centre's device.
2. Sign in with the centre's login details – the username and password from Step 2.
3. Hand the device to your team. See Using a shared device article for what they'll see.
Good to know
Losing access removes them. When someone loses access to the centre, their name is removed from its shared device automatically.
Switching users needs internet. If the device goes offline, the current user can keep working offline, but no one else can sign in until it reconnects.
Removing the login from a device clears all user data for that centre from the device. [Confirm whether unsubmitted drafts are included]
Your labels are used. Screens follow your organisation's custom label, so you may see "Service" instead of "Centre".
Educators can still sign in directly on their own device with their own details.
Related articles
Need a hand?
Our support team is here to help. Email support@1placeonline.com and we'll get back to you within 2–24 hours.