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Help & Troubleshooting
Help & Troubleshooting
Need assistance? We've got you covered.
14 articles
Common Questions / Errors
How Can I Send a Test Email?
Why can’t I see an employee that I just added to my HR system?
Snappy Emails Are Not Being Received
Recipient Upload Error
Failed Campaign Error: Scheduled Gifts with 0 Gifts Sent
Resend Your Gifts After Failed Send
Recipient Help
Recipient Experience
Recipient Gift Security
My Gift Recipient Did Not Receive Their Gift Email in Their Inbox
My Recipient Placed Their Order But Hasn't Received Their Gift
Return Policy
Password and Login Help
Login Issue: Network Error
Login Issue: Password Reset
What is 2FA (Two-Factor Authentication)?
