All CollectionsHelp & TroubleshootingCommon Questions / ErrorsCommon Questions / ErrorsCommon Errors6 articlesHow Can I Send a Test Email?Send yourself a test email to preview the gift experience!Why can’t I see an employee that I just added to my HR system?Why aren't my recipients receiving Snappy emails?Not receiving Snappy emails? Review the steps here on how to troubleshoot the issue.Recipient Upload ErrorHow to troubleshoot your recipient upload if you run into any issues.Failed Campaign Error: Scheduled Gifts with 0 Gifts SentHow to troubleshoot your campaign if it fails to sendResend Your Gifts After Failed SendHow to relaunch your gifts after the initial failed attempt
