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Checking the Payment Status of Your Load
Checking the Payment Status of Your Load
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Written by Ethan Matis
Updated over 2 months ago

You can monitor your payment status through the 5F OTR App or the Carrier Portal.
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πŸ“± Checking in the 5F OTR App

1️⃣ Navigate to: Menu > Revenue
2️⃣ Access the Revenue Report to view payment details for your loads.


πŸ’» Checking in the Carrier Portal

1️⃣ Completed Loads Section

πŸ”Ή Check the payment status of individual loads.
πŸ”Ή After approving a load for invoicing, the status updates to:

  • 🟑 "Awaiting 5F QA Review" (document verification).

  • 🟒 "Awaiting 5F Billing Review" (billing team verifies rates and charges).
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2️⃣ Settlement Section

πŸ“Œ View daily payments with a breakdown of:
βœ” Rates per load
βœ” Daily credits (e.g., TONU)
βœ” Deductions (e.g., 5F platform fees)

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