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Checking the Payment Status of Your Load

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Written by Ethan Matis

You can monitor your payment status through the 5F OTR App or the Carrier Portal.

📱 Checking in the 5F OTR App

1️⃣ Navigate to: Menu > Revenue
2️⃣ Access the Revenue Report to view payment details for your loads.


💻 Checking in the Carrier Portal

1️⃣ Payments Section

🔹 Check the payment status of individual loads.
🔹 After approving a load for invoicing, the status updates to:

  • 🟡 "Awaiting 5F QA Review" (document verification).

  • 🟢 "Awaiting 5F Billing Review" (billing team verifies rates and charges).

2️⃣ Settlement Section

📌 View daily payments with a breakdown of:
Rates per load
Daily credits (e.g., TONU)
Deductions (e.g., 5F platform fees)

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