You can monitor your payment status through the 5F OTR App or the Carrier Portal.
📱 Checking in the 5F OTR App
1️⃣ Navigate to: Menu > Revenue
2️⃣ Access the Revenue Report to view payment details for your loads.
💻 Checking in the Carrier Portal
1️⃣ Payments Section
🔹 Check the payment status of individual loads.
🔹 After approving a load for invoicing, the status updates to:
🟡 "Awaiting 5F QA Review" (document verification).
🟢 "Awaiting 5F Billing Review" (billing team verifies rates and charges).
2️⃣ Settlement Section
📌 View daily payments with a breakdown of:
✔ Rates per load
✔ Daily credits (e.g., TONU)
✔ Deductions (e.g., 5F platform fees)



