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Vendor User Unable to Login to Portal
Vendor User Unable to Login to Portal
Updated over 3 months ago

If you find yourself unable to log in to your profile on the vendor portal, don't panic – we've got you covered.

Follow these simple steps to get back on track.

Step 1: Verify Your Contact Information with the 86 Repairs Customer Service Team

The first and foremost step is to ensure that you are listed as a contact in the 86 Repairs system.

In many cases, login issues stem from outdated or incorrect contact information. Reach out to the 86 Repairs customer service team and confirm that your details are accurately recorded. This includes your name, title, phone number, and email.

Step 2: Double-Check Your Contact Page

Ensure that all the essential information – your name, title, phone number, email, and role – is correctly entered. Any discrepancies in this information can lead to login troubles, so it's crucial to have everything up to date.

Step 3: Confirm Your Login Email Address

Sometimes, the simplest solutions are the most effective. Confirm the accuracy of your email and try logging in again.

Double-check that you are trying to log in using the correct email address associated with your profile. Typos or using an outdated email address can be common culprits behind login issues.

Step 4: Reach Out to Support

If all else fails, don't hesitate to reach out to the 86 Repairs Customer Service team via chat.

Provide the Customer Service team member with relevant details about your account and the steps you've taken so far. They can help with additional troubleshooting or offer a solution tailored to your situation.

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