We're pleased to let you know that we've fully automated the process of submitting and reviewing payment requests. You can now submit requests and track their status without assistance from our operators! 🤩
How do you do that? It's easy 🙂
1. After you transfer the funds using the provided payment details, a timer will appear while your payment is being checked.
2. Once the payment period has expired, click the file upload area and attach your payment receipt or confirmation for verification.
3. If you upload a valid payment receipt, a request will be created automatically, and you can track its status below. 👇🙂
4. Request status: "Processing"
Your request has been received by the payment system. If all the details are correct, the funds will be credited after verification.
5. Once the payment has been successfully verified, the deposit status will change to successful, and the funds will be credited to your account balance. 🤩
How can I check the verification status?
Depending on the issue and the progress of your request, the verification status shown on the page will change (as in the examples below 🙂👇).
If we need any additional information, screenshots, videos, or statements, we'll request them directly on the website 🔔
🔍Check your notifications carefully. They explain exactly what we need or provide the current decision on your payment verification. 🙂
💡 Tip
We've prepared a helpful article for you:
If you have any questions or need additional information, please don't hesitate to contact our support team.
We're always happy to help!