We’re pleased to let you know that we’ve fully automated the process of submitting and reviewing requests. You can now submit requests and track their status without the help of our operators! 🤩
How do you do that? It’s easy 🙂
1. After you’ve made a transfer using the provided payment details, a timer will appear while your payment is being verified.
2. Once the payment period has elapsed, click the file upload area and attach your payment receipt or confirmation for verification.
3. If you upload a valid payment receipt, a request will be created automatically, and you’ll be able to track its status below. 👇🙂
4. Request status: “Processing”
Your request has been received by the payment system for processing. If all the details are correct, the payment will be credited once verification is complete.
5. Once the payment has been successfully verified, the deposit status will change to “Successful” and the funds will be credited to your account balance. 🤩
How can you check the verification status?
The verification status displayed on the page will change depending on the issue and the progress of your request (as shown in the examples below 🙂👇).
If we need any additional information, screenshots, videos, or statements, we’ll request them directly on the website 🔔
🔍Check your notifications carefully. We’ll explain in detail what’s needed or give you the current decision on your payment verification there. 🙂
💡 Tip
We’ve prepared a helpful article for you:
If you have any questions or need additional information, please don’t hesitate to contact our support team.
We’re always happy to help!